Carwash Manual Sample Outline

Writen by Lance Winslow

Car wash businesses are unique to other businesses. In fact they are about as unique as the many different type of vehicles one is asked to wash. Many vehicles are best cleaned using slightly different techniques. If you own a carwash or a mobile car wash you will need an operations manual to assist your managers in staying efficient.

Below is a sample outline we used in creating our washing procedure manuals in our company; www.carwashguys.com. You are welcome to have this outline to help you create a set of World Class Washing Procedures for your company. Here is what I recommend; First, print this article and then go through each item and determine if it is relevant to your company. If it is keep it, if not cross it out. Add in the margins additional items you know for a fact you either have or will be asked to clean. Once this is done staple the outline together and then for each item remaining and those new items you have added write 3-5 paragraphs of your own knowledge of how best to clean each type of vehicle. When you have done the entire list and it will take you a good chunk of time, perhaps 8-10 solid hours of writing and thinking you will have created a very nice rough draft. If you find your mind is moving through the subject faster than you can write or type, then talk the procedures into a tape recorder or digital recorder. Next paragraph Now you have the makings of an excellent rough draft, tighten it up a bit, add in some graphics and you have yourself a new carwash operations manual section for washing procedures.

WASHING PROCEDURES (VEHICLES)

I. OVERVIEW

A. Different Cars

B. Conditions

C. Style

D. Etc.

II. PERSONAL CARS

A. Cars (Interior)

1. Vacuuming

2. Windows

3. Dash Boards

4. Fragrance

5. Shampooing

B. Cars (Exterior)

1. Washing

2. Soaping

3. Wheels

4. Tires/Whitewalls

5. Drying

6. Towel Count

7. Bugs

8. Road tar

9. Brake Dust

10. Road Paint

11. Overspray

12. Oxidation

13. Windows

14. Mirrors

C. Cars (Common Mistakes)

1. Front Spoiler

2. Mirrors

3. Body Trim

4. Bumpers

5. Drying

6. Whitewalls

7. Paint Peeling

8. Shutting Doors

9. Rolling Up Windows

10. Windshield Wipers

11. Rear View Window

12. Vacuuming Ashtrays

13. Hand Rests

14. Etc.

D. Mini-Vans And Utility Vehicles (Interior)

1. Kids And Vacuuming

2. Windows/Tint

3. Other

E. Mini-Vans And Utility Vehicles (Exterior)

1. Wheel Wells/Brake Dust

2. Washing

3. Soaping

4. White walls

5. Blasting Tires

6. Drying

7. Special Circumstances

F. Common Mistakes (Mini-Vans And Utility Vehicles)

1. Standing On Car

2. Reaching The Roof

3. Center Of Front Window

4. Rear Window

5. Top Of Vehicle

G. Pick-Ups (Exterior)

1. Shells

2. Wheel Wells

3. Tires

4. Rims

5. Leaking

H. Motorhomes (Exterior)

1. Top

2. Sides

3. Front

4. Back

5. Windows

6. Vents

7. Stripes

8. Compartment Doors

9. Roll-Up Awnings

10. Water Drip Lines

11. Etc.

Lance Winslow